Support
Contact us
Email support@vikket.com for anything: bugs, questions, feature ideas, or scoring rules you think we should handle. When reporting a bug, telling us your phone model and what you tapped just before it happened helps a lot.
Common questions
- Scored something wrong? Tap undo. Every ball can be undone and redone, even across overs.
- Lost your phone or switching phones? If sync was on, sign in with the same email on the new phone. If not, restore the backup file from Settings → Restore a backup.
- App not opening offline? Open it once while online after installing so it can finish caching, then it works with zero bars.
- Match rules missing? Check match settings: last man stands, common player, wides/no-ball rules, bowler caps and super overs are all configurable per match.
Delete your account & data
vikket has no mandatory account. If you turned on the optional sync, you can delete your account and all cloud data yourself, from inside the app:
- Open Settings → Sync across devices → Delete account & cloud data and confirm.
- This permanently removes your email address, your sign-in, and your cloud snapshot. There is nothing else we hold about you.
Prefer email? Write to support@vikket.com from the address you signed up with and we'll delete the account within 30 days and confirm.
Data on your phone is yours: remove it via Settings → Delete all data, or by uninstalling the app.
Device requirements
vikket runs on any modern phone browser and as an installed app (add to home screen). Android and iOS store versions use the same engine. One codebase, every gully.